Support
The loss of a child, whether due to illness or unforeseen circumstances, is an unimaginably heartbreaking experience that you can never be truly prepared for. The profound grief often leads to feelings of isolation, as if those around you cannot fully comprehend the depth of your sorrow.
From the moment you learned of your pregnancy, your life underwent a significant transformation. As your due date approached, you likely experienced a blend of excitement and anxiety while preparing to welcome a new life into the world.
Returning home from with empty arms and an empty cot can be an overwhelming experience, where the silence feels deafening.
We empathise with your emotions; we have travelled this difficult journey and are here to provide the support you need.

taking care of your physical wellbeing
In times of deep shock and grief, it’s easy to forget that a mother who has lost her baby is still going through the physical changes that follow birth. Even though her baby is no longer with her, her body has experienced pregnancy and labour — and it responds in the same way it would after any birth. This means she may still: -Produce breast milk -Experience vaginal bleeding (lochia) for several weeks -Feel her uterus cramping as it contracts back to its pre-pregnancy size -Experience hormonal changes that may affect her mood, sleep, and emotions These physical changes can feel confronting — especially when they act as painful reminders of what has been lost. It’s important to treat this postpartum period with the same care and attention as any mother would receive. Gentle nourishment, rest, warm baths or showers, loose clothing, and soft belly support can help during this tender time. If milk production is distressing, wearing a supportive bra, avoiding nipple stimulation, and using cold compresses may help reduce supply. If you need to stop lactation, talk to a midwife, GP, or lactation consultant about safe options — there is support available. It’s also important to be aware of other aspects of postpartum care: -Bleeding may continue for 4–6 weeks. It’s best to avoid using tampons during this time and to rest as much as possible to allow the body to heal. -Sexual activity is not recommended until bleeding has stopped and you feel physically and emotionally ready. There is no rush. It’s completely normal not to feel interested in sex for a long time — physically or emotionally. -Contraception may still be needed. Ovulation can return before your first period, even after loss. If you’re unsure about when or whether to begin using contraception again, speak with your doctor or nurse. -Follow-up care is important. You are entitled to a postnatal check-up, and your midwife, GP, or specialist can help with any physical issues, infections, or complications that arise. Don’t hesitate to contact them. Your body still gave birth. It still carried life. You deserve support, tenderness, and time to heal — not just emotionally, but physically too.

taking care of your emotional wellbeing
After laying your baby to rest, your emotions may feel overwhelming. Returning home without your baby can be one of the hardest experiences you will encounter. It’s crucial to have a support system during this time and to express your ongoing needs to your loved ones. Accepting help — even small things like meals or tidying — is not a weakness, but a way of being kind to yourself. Grief often comes in waves. Some days may feel heavier than others for no clear reason. This is completely normal. There’s no timeline for healing, and everyone processes shock and grief differently — so remember to be gentle with yourself. It’s okay if you’re not crying or feeling as you think you “should.” Feeling numb, disconnected, or emotionally flat is a common reaction to trauma and loss. The thought of going back to work can be intimidating, especially if you had planned for at least six months of maternity leave. Wheturangitia offers resources for workplaces on how to support bereaved parents during this time, and you don’t need to rush back before you’re ready. Tensions may run high, potentially leading to conflict within families. Grief affects everyone differently, and not all responses will be helpful. We’ve developed a resource to help your whānau understand what to expect and how to support you — it can be found below under "How to Support Your Bereaved Loved One." Try to keep in mind that this is unfamiliar territory for many, and they may not provide the support you were hoping for. That’s not a reflection of your worth or the depth of your baby’s life. Additional support networks are available to you, and it’s okay to lean into those. You may experience strong emotions when seeing pregnant women or other babies — or even feel nothing at all. These are natural responses. You might feel guilty for smiling one day, or surprised by a wave of grief the next. This is all part of the process. Try not to judge yourself for how you feel, or how long it’s taking. Honouring your baby in your own time and way can also be healing. Some parents find comfort in lighting a candle, creating a memory box, or writing letters to their baby. There’s no right or wrong way — do what feels right for you. You don’t have to wait until you're in crisis to ask for support. Even if you don’t know exactly what you need, talking with someone — a peer, counsellor, or grief support group — can help ease the weight. You are not alone in this, and you are not expected to carry it all on your own.

Looking Ahead
As time goes by, things can become even more challenging — especially around the milestones you had looked forward to. Birthdays, due dates, and anniversaries can be painful reminders of what was meant to be. Coping without your baby can be incredibly difficult, especially after preparing for their arrival — emotionally, physically, spiritually. You may feel a deep sense of emptiness and confusion, and it’s normal to want to escape the pain. Please know that you don’t have to go through this alone. If you’re struggling, seeking professional support can make a huge difference. Even when you're not in crisis, prioritising self-care is essential. There’s no shortcut through grief. It’s not something that can be fixed or “gotten over.” Healing begins when you allow yourself to fully feel and process your experience — even when that feels impossible. The idea of moving forward can feel like a betrayal or an acceptance of your baby’s absence, and you might not be ready for that. That’s okay. Healing doesn’t mean forgetting. It simply means finding a way to carry your love and your grief together. The stages of grief don’t happen in order, and they don’t have an end point. One day might bring deep sadness, the next might feel strangely quiet. You may feel anger and a deep sense of being “ripped off,” robbed of your chance to raise your baby and witness their life. It’s also common to carry guilt or blame — feeling as if your body failed, or that you’ve failed as a parent. These emotions are heavy and deeply human, but they are not a reflection of your worth or what you deserved. Please try to be gentle with yourself. You are carrying more than most people will ever understand. Anniversaries can be particularly difficult — they often highlight how long your baby has been gone, rather than how long you had with them. If it feels right, consider honouring them in a meaningful way. Light a candle, bake a birthday cake, write them a letter, speak their name. They are your child. They always will be. Their life deserves to be remembered and celebrated in whatever way brings you comfort. Sadly, baby loss is still something many people struggle to understand or talk about. You might want to talk about your baby but feel unsure who to open up to. Or you may be asked, “How many children do you have?” and find yourself stuck between truth and protection. There is no right way to answer. Some parents always include their baby; others choose to only share with those they trust. What you choose to share — and with whom — is entirely up to you. Your love for your baby doesn’t disappear. And even when the world moves on, you are allowed to stay connected, to grieve in your own time, and to find healing that honours both your sorrow and your love.

How to Talk About Baby Loss with Care
When words miss the mark: What grieving parents wish you knew Grief is hard enough without having to manage other people’s awkwardness. Whether you're a grieving parent who’s been hurt by a well-meaning comment, or someone unsure what to say to a friend after baby loss — this is for you. For Grieving Parents: You’re not too sensitive — some things really do hurt. After losing a baby, many parents are stunned not only by their grief, but by the things people say. You might have heard: “At least it happened early.” “You can try again.” “Everything happens for a reason.” “Maybe it wasn’t meant to be.” “At least you already have a child.” These comments are often meant to comfort — but they rarely do. In fact, they can feel dismissive, painful, and isolating. You’re allowed to feel hurt, even if the person meant well. Their discomfort or clumsy words aren’t your responsibility to fix. Why People Say the Wrong Thing Most people don’t know what to say in the face of grief — especially baby loss. They want to make it better, offer hope, or avoid the pain altogether. But in trying to fix things, they often say something that erases the realness of your loss. It’s not your job to educate everyone — but it’s okay to protect your space and name what doesn’t feel good. Coping with Unhelpful Comments Pause. Breathe. You don’t have to respond. You can simply say: “I’m not ready to talk about this.” or “That comment doesn’t feel helpful right now.” Have a gentle boundary ready. Something like: “I know you’re trying to help, but I just need space to feel this.” Vent in a safe space. Talk to someone who gets it — a support group, a trusted friend, or a grief circle where you won’t have to explain. Remember: your grief is valid. No one else gets to decide how much it should hurt or how long it should last. For Supporters: If you want to help, listen first. If someone you love is grieving their baby, what they need most is presence, not platitudes. You don’t need perfect words — just real care. Here’s what helps: Say: “I’m so sorry this happened.” “I’m here. I don’t know what to say, but I care so much.” “Tell me about your baby, if you want to.” “There’s no right way to grieve. I’m with you.” Try to avoid: “At least…” anything. Advice, spiritual clichés, or trying to find a reason. Comparing their loss to something else. Talking them out of their grief. You Don’t Need to Fix It — Just Be There Loss is not something to solve. It's something to hold, together. A quiet cup of tea, a delivered meal, or a simple message saying “I’m thinking of you today” can mean more than any attempt to make things better. A Final Word for Everyone Grieving parents carry so much — love, heartbreak, memories, silence. The last thing they need is to carry the weight of someone else’s discomfort too. Whether you're navigating this grief yourself or walking alongside someone who is, know this: There is no perfect script. But listening, showing up, and speaking from the heart will always matter more than saying the right thing.
For more in-depth information regarding all aspects of your loss, from finding out your baby has died, to holding a funeral, feel free to download our "What to Expect - For Parents" pamphlet below, or visit wheturangitia.services.govt.nz
Download or order our pamphlets
Download our pamphlets in PDF form by clicking the image, or email us to request hard copies: stillmums@outlook.com
Other services & Resources
southland-based
Distinct Funerals
Funeral Home
Offer coffins free-of-charge to parents of stillborn babies.
(03) 218 9468
69 Bond Street
Invercargill
MacDonald & Weston
Funeral Home
Hand and feet casting available.
(03) 218 2156
office@mwfunerals.co.nz
131 Yarrow Street
Invercargill
Avenal Park
Funeral Home
03 218 9021
75 Fox Street
Invercargill
J Fraser & Sons
Funeral Home
03 218 4095
Corner Esk & Doon Streets
Invercargill
The Loss & Grief Centre
In-Person
Offers a drop-in service and monthly support groups around Southland.
027 443 8788 or 032140393
17 The Crescent
Invercargill
The Compassionate Friends
In-Person & Online
The Compassionate Friends are there to support, not counsel: to offer genuine friendship, help, comfort and hope, in an understanding and informal way through the natural grieving process.
To connect and find meetups, join the Facebook group:
Bellyful
Meal Service
0508 BELLYFUL
Nourishing and connecting communities through free meals for families with babies and young children who need support.
Apply here to request three nights worth of meals.
New Zealand-Wide & Online
Immediate support
SANDS New Zealand
In-Person & Online
Sands New Zealand is a network of parent-run, non-profit groups supporting families who have experienced the death of a baby. We have over 25 groups/contact people around the country.
Wheturangitia Services
Online
Government website with comprehensive information for family and whānau experiencing the death of a baby or child.
Heartfelt Photography
In-Person
A volunteer organisation of professional photographers dedicated to giving the gift of photographic memories to families who have experienced stillbirth or have children with serious or life threatening illness, free-of-charge.
They will see you at the hospital, just call:
0800 583 768
Miscarriage Matters
In-Person & Online
Support for those facing miscarriage. Information on taking care of your body and soul, as well as legal information, care packages and advocacy.
Continued Support
HealthEd
Online
Downloadable resources for grandparents, dads, siblings and more.
Skylight
Online
Support for people of all ages throughout New Zealand who are facing any kind of tough life situation, specialisng in grief, loss and trauma.
Tommy's
Online
Information and support for anyone who has experienced the loss of a baby, whether through miscarriage, stillbirth, neonatal death, or termination for medical reasons.
Dad Still Standing
Online
The awarding-winning podcast breaking barriers and supporting bereaved dads across the globe.
BetterHelp
Online
Access registered, trained, and experienced Practitioner Psychologists, Counsellors, and similar applicable recognized professional certifications.
Little Shadow
Online/Phone/In-Person
Connects those experiencing perinatal distress to emotional and practical support on their journey to wellness.
Keepsakes & Other services
Huggable Hearts
In-Person & Online
A family-run organisation providing grieving families who have lost a baby with a fabric heart made to their angel's birth weight. They also hold events in the community.
Glover Memorials
Online
Provide small plaques for stillborn and newborn babies, free-of-charge.
Email info@glovermemorials.co.nz with your child's name and a date. Include your name and an address to send the plaque to.
Inspired by Koby
Online
Beautiful personalised card's for your angel's birthday.
Massage after Miscarriage
In-Person
A massage after loss, free-of-charge. Midwives can contact behalf of their patients, then find a suitable date, time and spa and set up a free appointment.
027 426 0967
Useful Links
To find support in your town/city, visit Vicki Culling-Associates
If you offer a service you would like us to add, please email us.